7-day returns and exchanges
You may request a return or exchange within 7 days of receiving your order. To start a request, contact us with your order number and the item you wish to return or exchange.
Return shipping is on us
VEXIA pays the return shipping cost. Contact us first so we can provide the return instructions and arrange the return shipping. Do not send items to an unconfirmed address.
Refunds
After we receive and check your returned item, we will confirm the refund and process it to your original payment method. The time for the credit to appear depends on your payment provider. For cash-on-delivery orders, we will contact you to arrange the refund method.
Exchanges
Tell us the replacement size or item you would like. Exchanges depend on availability; if the requested replacement is unavailable, we will discuss a return and refund with you.
Damaged, incorrect or missing items
Please contact us as soon as you notice a problem and share the order details. Photos can help us resolve damage or an incorrect item.
Contact
Contact VEXIA at vexia149@gmail.com or +91 9274024465. For order enquiries, include your order number.